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Written scope within 48 hours

Every order takes the same six steps. One of them breaks.

We build custom storefronts, marketplaces and order systems for retailers where the off-the-shelf platform has become the constraint. Pick a channel and see where the order lifecycle usually gives way.

In retail, software is not overhead. Every hour of manual reconciliation has a number attached.

  • 48h

    To a written scope

  • 6–10 wks

    To first release

  • 0

    Downtime at cutover

  • 100%

    Code and IP yours

Get your free estimate

Three quick questions: scope, approach and a price range back within 48 hours. No sales call required first.

What do you need built?
When do you want to start?
Where should we send the estimate?

Answer all three questions above, then send.

NDA-friendly · IP yours from day one

Trusted by companies worldwide

  • Bloomford
  • Contractor Plus, Inc.
  • Snappy Stats
  • Ad Lunam
  • Local Buzz
  • CyberFind
  • Hellory
  • 5.0Clutch · 8 client reviews
  • 4.9Google · 18 reviews
  • Top ratedUpwork · 100+ reviews · 5K+ hours worked
  • TopTracker7K+ hours tracked with clients

Where retail software breaks


Three problems we are called in to fix.

Almost every e-commerce engagement we take on starts from one of these. Recognise yours and the rest of this page gets more useful.

  • Symptom 01

    Inventory and orders disagree

    Marketplace, website and warehouse each hold a different truth, and someone reconciles it by hand every morning.

    One inventory service, every channel reads it

  • Symptom 02

    Checkout leaks revenue

    Slow pages, clumsy mobile flows and payment failures quietly cost more than the platform fee.

    Measured checkout, fixed step by step

  • Symptom 03

    The platform blocks the roadmap

    Every new feature needs a plugin, a workaround or a developer who knows the theme by heart.

    Own the parts that differentiate you

A packing bench with parcels, blank labels, a tablet order queue and a card terminal, one parcel in blue
Parcels · labels · orders

What we build for retail


Six systems that carry e-commerce revenue.

We build the parts that differentiate you and integrate the parts that do not. Nothing here is a plugin workaround.

  1. Custom storefronts

    Headless React and Next.js storefronts built for speed, SEO and conversion rather than theme convenience.

  2. Marketplace platforms

    Multi-vendor systems with onboarding, commissions, payouts and dispute handling designed in from the start.

  3. Order & inventory systems

    One source of truth across web, marketplace and warehouse, with the sync rules written down and tested.

  4. Payments & subscriptions

    Stripe, PayPal and regional gateways, plus recurring billing, dunning and reconciliation.

  5. ERP & logistics integration

    Connecting the store to accounting, shipping and fulfilment so nobody re-keys an order again.

  6. Analytics & merchandising

    GA4, Search Console and product-level reporting that shows what actually converts.

  • Next.js
  • React
  • Node.js
  • Laravel
  • PostgreSQL
  • MySQL
  • Stripe
  • PayPal
  • AWS
  • Headless CMS
  • REST & GraphQL
  • Docker

What changes


The three outcomes retail clients actually buy.

Nobody commissions software for its own sake. These are the results the work is measured against.

  • Manual reconciliation removed

    The morning spreadsheet job disappears when inventory has one owner.

  • Faster storefront, better conversion

    Speed is a revenue feature. We measure before and after, not just claim it.

  • Launch new channels without a rebuild

    A headless architecture means a new marketplace or app is an integration, not a project.

How it runs


Audit first, then ship channel by channel.

Retail cannot afford a big-bang cutover. We release incrementally so trading never stops.

  1. Commercial audit

    We map the order lifecycle end to end and find where revenue and hours actually leak.

    Week 1

  2. Written scope & price

    What we would build first, what it costs and what we would deliberately leave until later.

    Within 48 hours

  3. Build in sprints

    Working software every two weeks, released channel by channel rather than in one risky cutover.

    Sprint by sprint

  4. Measure & extend

    Conversion, load and order accuracy tracked after launch, then the next slice of roadmap.

    Post-launch

Proof


Commerce and platform work we scoped, built and still support.

Different sectors, same discipline, and in each case the client owns the code.

Our clients · reviews


Teams who trusted QalbIT

Short feedback from clients and products we work on across web, mobile, SaaS and internal tools.

  • Testimonials from long-term custom software development and SaaS product clients.
  • Covers ERP systems, B2B marketplaces, booking platforms, and web & mobile app development projects.
  • Real text and video reviews from founders, CTOs, and product teams who partnered with QalbIT for delivery.
  • Video review

    Rated 5 out of 5.
    “Working with QalbIT was an absolute pleasure. They understood our brand vision, delivered a WordPress site that is easy to navigate, and kept communication smooth throughout. I would absolutely recommend them to anybody.”
    Imdad Ali KadiwalaFounder, Netzur
  • Written review

    Rated 5 out of 5.
    “QalbIT is a fantastic dev partner. They provide quality work, good communication and go above and beyond. Fantastic work delivered by QalbIT and his team. Can’t give enough credits with regards to how they work and at which speed they do it. Top team.”
    Joost HesselberthFounder of Ad Lunam Investments PTY LTD
  • Written review

    Rated 5 out of 5.
    “I would recommend QalbIT to everybody. QalbIT has been developing all my front-end & backend systems complete to my requirements. They have excellent technical knowledge and listen very well to the needs of their customers. And above all, they are great people.”
    Wouter SantensExecutive Search Consultant at Bloomford
  • Written review

    Rated 5 out of 5.
    “They listened to my ideas and came up with a plan for development then executed that plan to completion. I liked their attention to detail and communication skills. Very responsive.”
    Osmond MwanyikyCTO, Bocsit
  • Written review

    Rated 5 out of 5.
    “QalbIT quickly integrated four platforms quickly. Square, Stripe, PayPal, and Coinbase were all successfully used. The vendor provided an active communication process, maintaining timely deadlines despite the research-heavy service. They also offered post-launch support.”
    Roshan SethiaCTO, Contractor Plus, Inc.

How we work


A product engineering culture built on ownership and clarity.

The habits that decide whether software still works in year three. Here is the honest comparison: what most outsourced engagements look like, and what changes when you work with us.

How an engagement with QalbIT compares
The questionThe usual answerAt QalbIT
Who scopes itA salesperson, then a handover docThe founder and the engineer who will build it
Who writes the codeWhoever is on the bench that monthNamed senior engineers, in our office, no subcontractors
What you see weeklyA status deck and a percentageA working demo and the board it came from
When something breaksA ticket queue and an account managerThe engineer who wrote it, in your timezone overlap
If you want to leaveA migration project and a licence conversationThirty days notice · repos and IP were always yours
  • Principle 01

    Ownership over ticket-taking

    Engineers who ask why before they ask which framework. Scope questions come back before code goes out.

  • Principle 02

    Written over remembered

    Scope, estimates and architecture decisions are written down with the trade-off stated. Nobody relies on what was said on a call.

  • Principle 03

    Small over staffed

    Senior pods that hold the whole system in their heads beat large mixed teams that need a coordinator to function.

Engagement models


Flexible engagement models.

Choose how you want to work with us based on where your product is today. We help you validate, ship and then scale without forcing you into a one-size-fits-all model, and how we price projects follows the model you pick.

  • Best for defined scope

    Fixed-scope projects

    Best when requirements are clear and we can estimate precisely.

    • Clearly defined scope, milestones and deliverables.
    • Predictable budget with upfront estimates.
    • Ideal for MVPs and discrete feature releases.

    Works well with good documentation or a short discovery

  • Most chosen

    Dedicated product squad

    A cross-functional team that behaves like your in-house product team.

    • Stable team for long-term ownership and roadmaps.
    • Capacity planned monthly with clear velocity.
    • Founder involvement on architecture and key decisions.

    When software is core to your business

  • Best for ongoing work

    Time & material / Agile

    Ideal for ongoing iterations, R&D and integrations.

    • Pay for actual engineering and design time used.
    • Flexible backlog and scope, prioritised every sprint.
    • Perfect for experiments and proof-of-concepts.

    When agility matters more than fixed scope

Services for this industry


Software development services at a glance.

From MVPs to long-term platforms, combine our core and specialised services to design, build and grow products that match how your business really works.

FAQs · e-commerce & retail


E-commerce development: frequently asked questions

Migration risk, marketplace integrations, cost and what happens to trading while we build.

Ask us directly →
Usually not immediately. The common path is headless: keep the platform for what it does well, build the differentiating parts around it, then decide about the core at renewal.
No. We release channel by channel and feature by feature rather than in one cutover. Nothing goes live without a rollback path.
Yes. Marketplace sync is one of the most common reasons clients call. The rules for stock, pricing and orders are written down and tested rather than assumed.
A focused first release typically lands in the mid four to low five figures USD, moving with integrations, migration and multi-vendor complexity. You get a written range within 48 hours.
Six to ten weeks for a first release, ten to sixteen for a full platform with integrations and migration. A clickable prototype comes in the first two weeks.
You do, from day one: repositories, cloud accounts and IP in your name under NDA, with commit access from the first sprint.
Most retail clients keep a small standing team for peak-season readiness, features and monitoring. It is optional, with 30 days notice.

Next step


Stop reconciling. Start shipping.

Send the process that hurts most in two lines. You get a written scope, timeline and price range within 48 hours: free, and yours either way.