Privacy Policy

Effective Date: May 01, 2018
Last Updated: March 23, 2025

At QalbIT Infotech Pvt Ltd ("QalbIT", "we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

This policy applies to all QalbIT web content and digital services that link to this page. By using our website or services, you agree to the practices described in this policy.

1. Our Privacy Commitments

  • We never sell your personal information to third parties.
  • We prioritize transparency, security, and your control over your data.
  • We comply with GDPR and global data privacy laws.

2. Information We Collect

A. Information You Provide to Us

You may share personal information with us when you:

  • Fill out contact or inquiry forms on our website
  • Email us directly
  • Contact us for service-related queries

This may include:

  • Your name, company name, and contact information (email, phone)
  • Details related to your project or service request
Note: We do not store this information in a website database. It is only received via email and used solely for communication and service-related purposes.

B. Information Collected Automatically

We use Google Analytics to collect basic usage data when you visit our website. This may include:

  • Browser type and device information
  • Pages visited and navigation patterns
  • General geographic location (based on IP)
  • Referral sources (how you landed on our site)

This helps us understand visitor behavior and improve our site experience.

C. Third-Party or Social Media Interactions

If you engage with our brand on social media (liking, commenting, sharing, or following), we may access publicly available information from those platforms, depending on your privacy settings.

We may also receive your contact details via referral partners or platforms like LinkedIn or Google if you engage with us there.

3. How We Use Your Information

We use your information to:

  • Respond to your service inquiries
  • Provide requested information or support
  • Improve our website and user experience
  • Maintain compliance with applicable laws

We rely on legal bases such as your consent, legitimate business interests, or the need to fulfill a contractual obligation.

4. Data Sharing & Access

  • We do not share your personal data with third-party marketers or advertisers.
  • Access to any information is limited to authorized QalbIT team members with a legitimate business need.
  • We do not currently use third-party CRM, marketing, or cloud tools for data storage or outreach.

5. Data Retention

Since we don’t store form data in a database, we retain email communications only as long as necessary to:

  • Respond to your queries
  • Fulfill business needs
  • Comply with legal or administrative requirements

6. Your Data Rights

If you are located in the European Economic Area (EEA) or a region with similar data protection regulations, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • File a complaint with a data protection authority

You may exercise these rights by contacting us at info@qalbit.com.

7. Cookies and Tracking

We use cookies and tracking scripts (like Google Analytics) to enhance your website experience. You can disable cookies via your browser settings, but this may affect certain features of the site.

We do not use any third-party advertising cookies

8. Data Security

We follow industry best practices to protect any personal data we receive. Although no system can be guaranteed 100% secure, we strive to maintain a secure and private digital environment.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect information from minors.

10. International Transfers

If you are visiting from outside India, please note that your data may be processed in India or other jurisdictions. By using our services, you consent to the transfer and processing of your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be available on this page, with a revised "Last Updated" date. We encourage you to review this policy occasionally.

12. Legal Information

This Privacy Policy is issued by QalbIT Infotech Pvt Ltd, an Indian private limited company registered under the Companies Act, 2013 with CIN: U72900GJ2022PTC132898.

The name "QalbIT" is a registered trademark and is legally protected under Indian trademark law.